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Frequent questions

ALWAYS THINKING OF YOU

Frequent questions

From zaragoza: follow the a-15 and take exit 83b towards pamplona.

Carry straight on and take the first exit na-33 towards polígono

Industrial de mutilva baja. There will be a roundabout next to the la

Morea shopping centre. Carry straight on and keep the shopping centre

On your right. On crossing the roundabout, the zenit pamplona hotel

Will be on your left.

From san sebastián donostia/vitoria-gasteiz follow the a15 and take

Exit 83. At the first roundabout, turn left, and at the second

Roundabout, take the first right, following directions to pamplona.

Follow the la morea-mutilva exit.

The check-in time is from 14:00 pm and the check-out time is until 12:00 pm.

Yes, club zenit have the option of a late check out (14:00) provided

On request and subject to availability of the hotel free of charge.

Absolutely. All the payment process by credit / debit card is through

A tele banking system payment 4b which makes the transaction very

Safe. Mastercard, visa, 4b, 4b, mastercard, and american express 4b

Maestro cards are accepted.

Zenit hotels respect your privacy and will not reveal any personal

Data. In the legal notice section this appears in the footer of every

Page where you can check the company registration and data required to

Meet the lssi, data protection act and privacy and confidentiality

Commitments.

You can contact our hotel in pamplona, zenit pamplona, calling +34 948 292 600

Or email pamplona@zenithoteles.com.

If you have not received an e-mail response, please contact the hotel reservations department: +34 912 182 028.

Yes, we allow animals. Pet-friendly supplement: 25 euros per pet per night for domesticated pets up to 25 kg. Check conditions and excluded dates at reception.

                                       

For more information, you can contact our reservation center at +34 912 182 028.

When booking through our website for our hotel in pamplona, zenit pamplona, you can choose this option.

Our hotel is equipped with wi-fi system in all rooms. This system is free, both connection and consumption. You only have to ask at reception a password.

Yes, in our hotel have cots provided on request.

Yes, you can double triple room. Always on request. If adult is charged 25€, if it is for a child under 12 years old with a charge of 15 euros. Check conditions at reception.

We have a number of rooms with double beds. Request it when making your reservation. Always subject to availability in zenit pamplona, pamplona.

Yes, we have free private parking. See special conditions for the use of parking spaces with electric charger.

Yes, the zenit pamplona hotel has rooms for smokers.

Yes, upon request our hotel provides suitable rooms.

Yes, of course.

Yes, offers laundry and dry cleaning exterior.

Lost/forgotten items can be claimed 24 hours per day by contacting the reception. Our staff will pass on the complaint to the appropriate department.

Yes. We have a variety of rooms with different capacities. For more information, please contact grupos@zenithoteles.com

Yes, we have breakfast for celiacs. Best if you put on observations of booking, to ensure that the hotel must have bread and special cookies.

Open: monday- saturday.

Closed 24th december and 1st january. .

Special discounts, see the advantages of Club Zenit and register.

The hotel has a gym, free access for our guests, open from 7:30 am to 11 pm

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