How to reach the hotel and other issues related to transportation and location?
From Zaragoza: Follow the A-15 and take exit 83B towards Pamplona. Carry straight on and take the first exit NA-33 towards PolÃgono industrial de Mutilva Baja. There will be a roundabout next to the La Morea shopping centre. Carry straight on and keep the shopping centre on your right. On crossing the roundabout, the Zenit Pamplona Hotel will be on your left.
From San Sebastián Donostia/Vitoria-Gasteiz Follow the A15 and take exit 83. At the first roundabout, turn left, and at the second roundabout, take the first right, following directions to Pamplona. Follow the La Morea-Mutilva exit.
What time is the check-in and check-out?
The check-in time is from 13:00 PM and the check-out time is until 12:00 PM.
Can I leave the room late?
Yes, club Zenit have the option of a late check out (14:00) provided on request and subject to availability of the hotel free of charge.
Is it safe to book online?
Absolutely. All the payment process by credit / debit card is through a tele banking system payment 4B which makes the transaction very safe. MasterCard, Visa, 4B, 4B, MasterCard, and American Express 4B Maestro cards are accepted.
Zenit Hotels respect your privacy and will not reveal any personal data. In the
Legal Notice section this appears in the footer of every page where you can check the company registration and data required to meet the LSSI, Data Protection Act and Privacy and confidentiality commitments.
I made a reservation through the web and I have not received anything
If you have not received an e-mail response, please contact the Hotel Reservations Department:
+34 912 182 028.
Are pets allowed?
Yes, Pets are very welcome ! Pet-friendly supplement: 25€ per pet and night for household pets up to 25 kg. Please ask for terms and excluded dates at Front Desk.
Is breakfast included in the room rate?
When booking through our website for our hotel in Pamplona, Zenit Pamplona, you can choose this option.
Do you have internet access in the hotel?
Our hotel is equipped with Wi-Fi system in all rooms. This system is free, both connection and consumption. You only have to ask at reception a password.
Do you have cots in the hotel?
Yes, in our hotel have cots provided on request.
Is there a possibility of an extra bed in the room?
Yes, you can double triple room. Always on request. If adult is charged, if it is for a child under 12 years old with a charge of 10 euros. Check conditions at reception.
Could we have a double bed?
We have a number of rooms with double beds. Request it when making your reservation. Always subject to availability in Zenit Pamplona, Pamplona.
Are there parking spaces at the hotel?
Yes, we have free private parking.
Are there smoking rooms?
Yes, the Zenit Pamplona hotel has rooms for smokers.
Is your hotel adapted for people with reduced mobility?
Yes, upon request our hotel provides suitable rooms.
Can you store my luggage when after I check-out?
Yes, of course.
Do you offer laundry services and dry cleaning?
Yes, offers laundry and dry cleaning exterior.
Who do I make a claim to about a lost/forgotten object?
Lost/forgotten items can be claimed 24 hours per day by contacting the reception. Our staff will pass on the complaint to the appropriate department.
Does the hotel have meeting rooms?
Yes. We have a variety of rooms with different capacities. For more information, please contact
grupos@zenithoteles.com
Do you have breakfast for celiacs?
Yes, we have breakfast for celiacs. Best if you put on observations of booking, to ensure that the hotel must have bread and special cookies.
Does the restaurant serve food daily?
Open: Monday- Saturday.
Closed 24th December and 1st January.
What are the benefits of club Zenit?
Special discounts, see the advantages of
Club Zenit and register.
Does the hotel have gym?
The hotel has a gym, free access for our guests, open from 7:30 am to 11 pm
